Great final result! Happy to have chosen this company.

I contacted Sol-Up as well as other companies about adding a Tesla PowerWall to my existing solar system. I immediately got a response from "Matt" with questions and providing a quote. I've had several days of going back and forth with email to ask other questions and clarify what would be installed. Matt was super-responsive with clear and concise information. I ask tough questions that I found some solar companies couldn't answer much less even know what I was talking about. This was not the case with Matt and Sol-up engineers. They are smart. If Matt didn't know the answer right away, he got back to me quickly with the correct information. I have not yet had my Powerwall installed, but I am confident they are going to do a great job. I'll come back when everything is done to report final results.

HERE IS MY FOLLOW-UP NOW THAT INSTALLATION IS DONE.
I wish I could give 10 stars. There is a good reason their reviews are high.

Yes, it is a long review, yet there is a lot to mention about Sol-Up. First to say, I know a lot about this stuff. I’ve been an electronics and software engineering consultant for over 40 years, designing all sorts of electronics such as medical, scientific, high energy, and even solar inverters for many corporate clients. The wife says I over-analyze everything, but I want to make sure there are no regrets when making a big electrical change on the home. Sol-Up did not ask for this review.

I contacted 5 companies in the area to ask questions about installing a Tesla PowerWall (whole home backup power). The previous owner had already installed solar panels years ago (a company now out of business). The one place that impressed me most was Sol-Up as the pricing was good and they were smart.

More importantly, the initial contact “Matt” knew what he was talking about and had instant answers to many detailed technical questions. Matt smoothly passed me to the project Coordinator (Colleen) whom was always on top of the process and informing me about the status and schedule. They first came to review the situation and gave me pricing. I ordered the PowerWall installation and paid a reasonable small deposit and signed the online agreement.

At installation time, I got Fernando and Cody; two young, smart, experienced men whom were confident, careful, respectful, and considerate of the property. A Powerwall is a complicated installation to tie into existing solar production and the electrical panel. They did a fabulous job working in really cold weather. Then David "Handyman" came to patch and paint things to perfectly blend with the wall. Afterwards, Colleen had the building inspector and Roman come together within just two days to make sure everything got approved. No problems and the inspector was pleased.

Yea, NV Energy had to put in their 2 cents worth. He came a few days later to inspect to his satisfaction and install the meter. I asked if things were by him. His reply was… “Yes, this is a nice installation, and I wish every company would do this well”.

There was a small hiccup during operation where the Tesla App wasn’t showing the flow of energy properly although everything worked. Joe came out immediately to do a minor reconfiguration of sensors and all was well. Days later, Matt followed up again to see if everything was ok. When there is a power failure, the lights don’t even flicker and no indication the power was ever lost or came back on. Just a text message to give an update. Fabulous.

Bottom line is that Sol-Up did the best job of any company I have ever had to do a big electrical task. Other companies could learn a lot from their process. When it comes time to upgrade solar panels in the future or to install an additional backup battery, there is no doubt who I would call or recommend.

Thanks Sol-Up team.

Excellent customer service and knowledge of Solar applications.

I primarily worked with Nathaniel. Really great experience over all. My HOA was being very picky and they were great with following up and working with my HOA to get all the requirements in.

Outstanding company to work with. Sol-up worked with the HOA to make solar installation and piece of cake. They were priced competitively and have their own teams of installers instead of subcontractors. Excellent communication and response times; they would proactively let us know status and set up appointments. Highly recommend this company. Thank you Matt Hall for your help and expertise in the showroom!

For a lot of reasons that had to do with geology, my project was harder than most and Sol Up was great about the install. The system works great. And I am now living (mostly) grid-free. Things took slightly longer than maybe I hoped, but the end result was more than worth it. A great choice for solar in NV!

We worked with Nathaniel Lynn in Reno for the purchase and set-up of our Sol-Up system over a year ago. Aside from the fact that he was easy to work with, the installation was seamless and worked on time as he predicted. Our electric bill went from almost $200/month down to only $30!!! It is an awesome investment for our finances to have purchased our system outright. We're thrilled!

We are so glad we picked Sol-up among the many other competitors! Matt and his entire tean were professionally, friendly and knowledgeable. My new root, electric pannels and solar pannels were installed in no time.
We strongly recommend anyone planning on getting solar pannels to Sol-Up, the best in business!!

Sol-Up did a great job installing solar and batteries on our new house! From the moment I first spoke with Matt, through working with the Joe on the implementation, everything was handled professionally. What made it more remarkable was that I was remote almost the entire time, and I just needed to give them access to the house and garage. They got everything done on time and correctly. Thank you!

Update from 9/9/2024,

Nv energy and Matt from sol up completed the last part of installation today.

Good job, very smooth process, competitive quote and excellent office team (Colleen).

Up and running around 1 month after I paid.

No hesitation to refer them to my friends in Reno area.

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Starting from the beginning, Matt gave us very detailed information regarding the device and also the cost.

Signing paperwork is easy.

Follow up where we are step-by-step with us, awesome job on communication.

Professional team to perform the solar pedal and also battery in two days. No issue.

Have them follow up right after the installation.

Overall, excellent experience with sol
Up. Waiting for inspection and a final approval from NV Energy.